No-shows on a 60-cover tasting menu room aren't a rounding error — they are the difference between a profitable service and a written-off one. Revasi runs the reminders, reconfirmations and credit-card holds for you, so the seats you sold are the seats that arrive.
Configurable per experience. Live for every booking. No manual chasing required.
For a high-end venue running a fixed-cover tasting menu, a single no-show table of four is often a multi-hundred-dollar revenue loss with no chance of replacement. Walk-ins don't fill a 19:30 slot at 19:35. The kitchen has prepped, the floor has staged, the wine has been opened.
Most reservation platforms treat the booking as the end of the journey. They send a single confirmation email and assume the guest will turn up. For 80% of bookings, they will. For the rest, the operator is left chasing reconfirmations on WhatsApp, manually charging cancellation fees, and reconciling card holds in spreadsheets.
The premium-venue version of this problem is sharper still. High-cover bookings, tasting menus, private dining rooms and chef's tables involve more prep, more staff and more committed cost — and often involve guests booking weeks in advance, when intent is high but memory is short.
Revasi treats the booking as the start of a sequence. Reminder, reconfirmation, optional credit-card hold, cancellation policy enforcement, and a guest history that flags repeat offenders before the floor team meets them.
Each of these maps to a configurable setting in the Revasi admin — switch them on per experience, set the policy text, and the booking flow does the rest.
A pre-arrival reconfirmation email sent on a configurable cadence — typically 24 to 72 hours out — with a one-click reconfirm button that updates the reservation status. Guests who don't reconfirm are surfaced to the floor team automatically.
Customization · General · Reconfirmation Heading & Content
Optional credit-card capture at booking, configurable per experience — perfect for tasting menus, chef's tables and private dining. The hold integrates with the cancellation policy you set, with the policy text shown to the guest before they confirm.
Customization · General · Credit Card Description
Different rules for à la carte vs tasting menu vs private dining. Configure the cancellation window, fee structure and policy copy for each experience separately — so a 48-hour USD 100-per-person policy for the tasting menu doesn't bleed into a flexible bar booking.
Customization · General · Per-Experience Policies
Every reservation links to a persistent guest profile with full booking history. Repeat no-shows are visible the moment the team opens the booking, with internal notes that travel across visits. New bookings from flagged guests can be reviewed before confirmation.
Customization · Client Profiles · Notes & Labels
5 steps · live for every booking
Guest books through your branded booking flow. A confirmation email is sent with the cancellation policy clearly stated, plus the credit-card hold notice if enabled for that experience.
A reminder email is sent at the cadence you set — typically 48 to 72 hours before the reservation — branded with your venue copy, photography and tone of voice.
Closer to arrival, the guest receives a reconfirmation email with a one-click button. Reconfirmed bookings update status in the admin; un-reconfirmed bookings are flagged on the listing for the floor team.
If the guest cancels inside the window, the policy fee is charged automatically against the held card. If they no-show, the same logic applies — without anyone having to chase the charge manually.
No-shows and late cancellations are written to the guest's profile history. Future bookings from the same guest surface this context to the floor team, so a pattern doesn't repeat unnoticed.
Premium venues don't need a heavier hammer — they need the reservation system to do this work quietly, in the background, without breaking the brand experience or the floor team's rhythm.
Revasi · OpenTable · Chope · Resy
| Feature | Revasi | OpenTable | Chope | Resy |
|---|---|---|---|---|
| Reconfirmation email with one-click reconfirm | Partial | Partial | ||
| Credit-card holds per experience | ||||
| Per-experience cancellation policies | ||||
| Cancellation fees charged automatically | ||||
| Persistent guest profile with no-show history | Partial | |||
| Fully branded reminder emails (no third-party brand) |
Compiled from publicly available materials. Features may vary by plan or region.
Revasi sends an automated reminder email a few days before the booking, then a reconfirmation email closer to arrival with a one-click button. Optional credit-card holds and per-experience cancellation policies turn no-shows into recoverable revenue rather than write-offs. Repeat no-shows are flagged on the guest profile, so the floor team has context before the next booking.
Yes. Credit-card holds are configurable per experience. You can require a hold for the tasting menu and chef's table while leaving à la carte and bar bookings frictionless. The credit-card description and cancellation policy text are also configurable per experience.
The cancellation fee defined in your per-experience policy is charged automatically against the held card. The guest receives a cancellation email with the policy and fee clearly stated. The reservation moves to a cancelled status, the table is released, and the charge is reconciled without manual work.
Like your venue. Every reminder, reconfirmation and cancellation email is fully branded — your domain, your typography, your photography, your tone of voice. The guest never sees the Revasi brand. You configure the email copy in Customization › General.
Yes. Each guest has a persistent profile with full reservation history and internal notes. When a new booking comes in from a known guest, the floor team can see prior no-shows, late cancellations and any custom labels (Press, Critic, F&F, etc.) before they prep the table.
Yes — the features are configurable. For a casual bar, you might switch off credit-card holds and run only the reconfirmation email. For a tasting-menu room, you might enable the full sequence. Each experience type gets its own policy, so one platform serves both.
Pre-arrival revenue
Drink pairings, course upgrades, group venue cross-sell — captured during the same booking flow that protects against no-shows.
Service preparation
Capture allergies, halal, vegan, and tasting-menu-specific requirements with conditional follow-ups before the kitchen preps.
Platform comparison
How Revasi compares against SevenRooms, OpenTable, Chope, TableCheck and Resy on no-show tools, branding, commission and onboarding.
Free trial. Personal onboarding. Reconfirmation, reminders and credit-card holds live on day one.
BALI · JAKARTA · SINGAPORE · KUALA LUMPUR · BANGKOK